We will be closed for the Christmas holidays on 15th December 2018 and re open on the 14th January 2019. Please get all your orders in now!

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Return Policy

Premier Online Sales Pty Ltd will offer a 30 day return on items that are faulty. The claim must be made within 14 days from the postage date.

Please choose your products carefully as we do not accept returns on change of mind. This includes if you have selected the wrong size or you simply selected the wrong product.

If there is a discrepancy with your order please contact Premier Online Sales Pty Ltd within 14 days from the postage date by email to info@premieronlinesales.com.au. We will then discuss the steps to take to ensure any issues are resolved.

Contact must be made to Premier Online Sales Pty Ltd prior to any refunds or exchanges accepted. When the return of an item has been approved the buyer will be entitled to a money back refund or exchange of goods.

When returning any items:

  • The item must be in new condition and suitable for resale.
  • The item must be returned in its original packaging along with any accessories.
  • The item must not have been damaged or used.
  • Postage on all returns will be at the buyer’s expense and non-refundable.

In the case that an incorrect item has been supplied by Premier Online Sales Pty Ltd we will pay for all postage provided the item is as “brand new” and returned in its original packaging and suitable for resale.

Please check your measurements before purchasing any items.